What do I do if there is a problem with my shipment?

See the Return Policies section of our website.

How much is shipping?

Within the continental US:

$10 flat rate shipping on orders less than a $100.
Free shipping for orders over $100.

For Alaska, Hawaii and Canada its an additional $20.

How long does it take to for an order to arrive?

We usually ship in 1-2 business days from our New York city location.  We ship packages via USPS, and you will receive an email notification with your tracking number when your package ships.  Packages in the USA usually take 2-5 business days depending on how far you are from our Los Angeles shipping location. 

International packages will also receive tracking information, but can take up to two weeks depending on you country’s customs procedure.

Do you ship to every country?

We ship worldwide excluding the following countries:

Italy, Mexico, South Africa, Singapore, Pakistan, and Nigeria.